Need help with accounts, devices, MFA, or systems access? Raise a ticket and our team will get you back on track quickly.
You'll be redirected to our secure Service Desk portal.
Microsoft 365, accounts & access, email, devices, Wi-Fi, printing, VLE/LMS, student/lecturer systems, and more.
Mon–Fri, 9:00–17:00 (UK time).
Raise a ticket and mark as High. You'll receive updates via email/SMS depending on your profile.
Tip: The more detail you share (device, location, screenshots), the faster we resolve your issue.
Locked out or changed phone? Raise a secure reset request.
Raise a ticketProvision accounts or request access to systems and drives.
Raise a ticketLaptop, printer, classroom tech — report faults or request setup.
Raise a ticketUse our Service Desk to track status, add comments, and upload screenshots.
Go to Service Desk